Shipping Policy

Thank you for shopping with ARVELLO. We are committed to delivering your pet essentials as quickly and safely as possible.

Order Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays may be processed on the next business day.

During busy periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on your location and the shipping carrier.

Typical delivery time is:

Standard Shipping: 5–10 business days
Expedited Shipping: 2–5 business days, when available

Delivery times are estimates and are not guaranteed. Delays may happen due to weather, carrier issues, holidays, or other unexpected events.

Shipping Rates

Shipping rates are calculated at checkout based on your order, location, and available shipping options.

We may offer free shipping promotions from time to time.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. ARVELLO is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an address mistake, please contact us as soon as possible. We will do our best to update it before the order ships.